HMRC to trial artificial intelligence

HMRC has announced it will be trialling the use of artificial intelligence (AI), beginning with using AI to control routine processes, such as customer contact and casework. Mike Potter, HMRC’s interim chief digital and transformation officer, made the announcement at the Public Sector Show. Potter outlined three areas where HMRC…

MTD: Will spreadsheets be the new carrier bags?

Making Tax Digital will happen, regardless of who wins the General Election. Businesses will be required to keep digital financial records and there will be, indeed already are, a range of MTD-ready software options to choose from. In some ways this off-the-peg approach should make it much easier for clients…

Put on your seat belts. Tax rises are coming

While we wait for all the party manifestos to be published in full, tax professionals are analysing every sound bite and interview for any hints about tax changes. Predicting change is unusually difficult because no-one really knows what will happen to the economy in the next couple of years. A…

How will Making Tax Digital transform the tax profession

Making Tax Digital (MTD) will affect businesses from 2018 and the changes will inevitably have an impact on tax professionals who assist their clients to keep appropriate financial records for their tax returns to HMRC. While businesses of all sizes, plus the self-employed, are beginning to have an idea of…

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