Free Support from Primo Payroll

Our friendly, helpful team of auto enrolment payroll experts are on hand to provide all the support you need. We have a comprehensive FAQs section which covers the most common queries we receive, but we are also available via telephone or email to respond to any other questions you might have, no matter how big or small. Our support service is completely free for Primo Payroll users, so please don’t hesitate to get in touch.

We have been developing accounting software for more than 30 years and understand that including first-class support with our software products adds real value for our customers. We have worked hard to make sure that Primo Payroll is not only the most comprehensive auto enrolment payroll software on the market, but it’s also wonderfully simple to use.

Contact details

Our support service is free for all Primo Payroll users. You can raise a ticket by submitting the below form or email support@accentra.co.uk for the help you need. You can also reach us at 084 5456 7181.

Our support team is available Monday to Friday, 9am–5pm.

Click here for full details of our Service Level Agreement.

Ticket